Organizational Change - Managing and Supporting Employees - Revised

Learn about the human resource interests that need to be addressed and managed by members of the change team.

Leadership and Management
Free Course
Businesses need to be able to deal with ongoing change from increased competition and this free online Managing and Supporting Employees course introduces you to the human resource interests that need to be addressed and managed by members of the change team. It will help you play an effective role within an organization that is going through a period of change and adjustment by showing you how to build an effective change strategy.
  • Duration

    2-3 Hours
  • Assessment

  • Certification

  • Responsive





View course modules


In this course you will examine a guide for change management processes, which identifies key success factors that should be considered by management in any change process. You will examine the human resources angle of organizational change: Do the staff have the knowledge and skills necessary to implement the change? What will the impact on work processes be? How will the change affect staff morale? Managing change involves dealing with resistance from people and evaluating the time and capacity to deliver.

You will learn that the management team are accountable for planned and unplanned change and have a responsibility to minimize disruption to employees and to the organization's services. Providing a stable work environment during the change process benefits stakeholders. You will explore the role of unions, workforce representatives and managers regarding job/skills analysis, accountability and reporting. Job functions and business units often require re-alignment in terms of their goals, outcomes and output, during a change program. The optimum number and type of work positions need to be identified and managed, taking into account the requirements of workplace health and safety and the duty of care.

This free Managing and Supporting Employees course will be of great interest to professionals looking to play a prominent role in change management processes. The course will also be of interest to small business owners who want to learn more about guiding their employees through a period of change. As change is a constant feature of business it means that the skills you will learn in this course will undoubtedly come in handy sooner or later. So, start the course now. and become the professional your organization is looking for.

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Learning Outcomes

After completing this course you will be able to:

  • Define the purpose of organizational change
  • Describe the difference between a business case and a project plan
  • Discuss the role that sponsors play in the change management process
  • Develop strategies for managing human resources, during periods of change
  • Determine the factors necessary for efficient consultation and communications processes
  • Explain the difference between planned and unplanned change
  • Discuss the rights of employees and their representatives, during an organizational change process
  • Describe the impacts change can have on an organization’s employees


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

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