Sign-up today to join over 5 million learners already on ALISON:

ALISON: Diploma in Operations Management


Comments about Module 4: The Transformation Model - Transformation Processes and Feedback

The comment must be about:
- Module: Module 4: The Transformation Model
- Topic: Transformation Processes and Feedback
Please note: Comments are not reviewed by ALISON Support staff. For technical support, please contact [email protected]

Latest Comments

  • IREYEMI OLUMIDE-JEGEDE United Kingdom No more questios.
    2015-04-20 16:04:26

  • IREYEMI OLUMIDE-JEGEDE United Kingdom What should a company do if a product is rejected by the customers or consumers?
    2015-04-20 16:04:56

  • IREYEMI OLUMIDE-JEGEDE United Kingdom A transformation process is a group of activities that takes place when one or more input materials get transformed and adds value to them to give an output that is ready to use by the customers. For example, wheat flour goes through a few processes to produce the output and end product of bread, which is ready to use by consumers or prospective customers who distributes them to be sold to end users. The feedback process also entails that the customers report back the feelings or satisfaction of the consumers either negatively or positively, to the company or producers of goods or services. This will enable the company to improve on or revise some policies that will make things work out well for the profitability of the company.
    2015-04-20 16:04:52

  • Marcos Ignacio Brazil FEEDBACK... review, test, improve. Constantly
    2015-03-30 00:03:03

  • Quentin Silzer Canada the transformation of a tangent or a service must always be followed by feedback to refine the process.
    2015-03-28 16:03:40

  • Janice Pekeur South Africa Goods and services go through a transformation process i.e from the raw materials to the the finish product e.g turning grapes into wine where the grape is the raw material and the wine is the finish outcome. Then selling it on the market and getting the feedback from consumers of this product
    2015-03-26 09:03:00

  • Yolande Honore Antigua and Barbuda Goods and services go through a transformation process i.e from the raw materials to the the finish product e.g turning grapes into wine where the grape is the raw material and the wine is the finish outcome. Then selling it on the market and getting the feedback from consumers of this product
    2015-03-03 18:03:00

  • Yolande Honore Antigua and Barbuda A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients.Through the transformation processes and feedback, a company should take into consideration the positive and negative respond from customers of their goods and services and to develop ways to improve on these products
    2015-03-03 18:03:52

  • Michael kargbo [[]] processes A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients. Where the inputs are raw materials, it is relatively easy to identify the transformation involved, as when milk is transformed into cheese and butter. Where the inputs are information or people, the nature of the transformation may be less obvious. For example, a hospital transforms ill patients (the input) into healthy patients (the output). Transformation processes include: changes in the physical characteristics of materials or customers changes in the location of materials, information or customers changes in the ownership of materials or information storage or accommodation of materials, information or customers changes in the purpose or form of information changes in the physiological or psychological state of customers. Often all three types of input – materials, information and customers – are transformed by the same organisation. For example, withdrawing money from a bank account involves information about the customer's account, materials such as cheques and currency, and the customer. Treating a patient in hospital involves not only the ‘customer's’ state of health, but also any materials used in treatment and information about the patient. One useful way of categorising different types of transformation is into: manufacture – the physical creation of products (for example cars) transport – the movement of materials or customers (for example a taxi service) supply – change in ownership of goods (for example in retailing) service – the treatment of customers or the storage of materials (for example hospital wards, warehouses). Several different transformations are usually required to produce a good or service. The overall transformation can be described as the macro operation, and the more detailed transformations within this macro operation as micro operations. For example, the macro operation in a brewery is making beer (Figure 2). The micro operations include: milling the malted barley into grist mixing the grist with hot water to form wort cooling the wort and transferring it to the fermentation vessel adding yeast to the wort and fermenting the liquid into beer filtering the beer to remove the spent yeast decanting the beer into casks or bottles.processesA transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients. Where the inputs are raw materials, it is relatively easy to identify the transformation involved, as when milk is transformed into cheese and butter. Where the inputs are information or people, the nature of the transformation may be less obvious. For example, a hospital transforms ill patients (the input) into healthy patients (the output).Transformation processes include:changes in the physical characteristics of materials or customerschanges in the location of materials, information or customerschanges in the ownership of materials or informationstorage or accommodation of materials, information or customerschanges in the purpose or form of informationchanges in the physiological or psychological state of customers.Often all three types of input – materials, information and customers – are transformed by the same organisation. For example, withdrawing money from a bank account involves information about the customer's account, materials such as cheques and currency, and the customer. Treating a patient in hospital involves not only the ‘customer's’ state of health, but also any materials used in treatment and information about the patient.One useful way of categorising different types of transformation is into:manufacture – the physical creation of products (for example cars)transport – the movement of materials or customers (for example a taxi service)supply – change in ownership of goods (for example in retailing)service – the treatment of customers or the storage of materials (for example hospital wards, warehouses).Several different transformations are usually required to produce a good or service. The overall transformation can be described as the macro operation, and the more detailed transformations within this macro operation as micro operations. For example, the macro operation in a brewery is making beer . The micro operations include:milling the malted barley into gristmixing the grist with hot water to form wortcooling the wort and transferring it to the fermentation vesseladding yeast to the wort and fermenting the liquid into beerfiltering the beer to remove the spent yeastdecanting the beer into casks or bottles.
    2015-02-23 12:02:26

  • Bamidele Michael Ajala Nigeria one vital point we as operations personnel fail to take advantage of are the positives inherent in feedback, especially internal feedback
    2015-02-12 11:02:28

  • JOSE ALBERTO NUÑEZ JIMENEZ Costa Rica Manufacture Transport Supply Service Overall transformation = macro operation Sub processes = micro operation
    2015-02-07 21:02:09

  • Uduak Urua Nigeria Positive and negative feedback can also be gotten from employees. that is why it is necessary as an operations manager, to operate an open system whereby employees feel comfortable to air their views.
    2015-01-26 10:01:12

  • Franklin Kofi Essel Ghana It is important to note that the transformation process which results into products or services as well as undesirable products can take all three types of inputs such as materials, information and customers to yield the needed outcome
    2015-01-12 00:01:06

  • PUSHPAK SHETE India Transformation Process means changing one state of material to another state for make them useable to us.
    2014-12-21 08:12:46

  • Seidu Iddrisu Ghana What is a transformation?
    2014-12-13 13:12:13

  • Seidu Iddrisu Ghana Transformation process is well noted.
    2014-12-13 13:12:53

  • Abdihamid Abdirahman Jama Somalia manufacture ; the physical creation of products
    2014-12-07 15:12:29

  • Abdihamid Abdirahman Jama Somalia define feedback
    2014-12-07 15:12:50

  • Charles Makasi Uganda Customers in most cases look at the macro operation which is dependent on the different micro operations and feed back that comes back is always negative mostly from external customers.
    2014-11-27 10:11:23

    • Ahmad Mohamed United States of America the negative feedback comes from dissatisfied cusomers,those customer sometimes creat situations to try to get extra or free things for the money they paid, satisfied customers never call to say thnak you i got what expected,therefore, you cannot say the feedbacks are always negative .
      2014-12-24 19:12:01
  • Bolarinwa Adigun Nigeria how can an operational manager become agent of transformation in his company
    2014-11-18 11:11:31

    • Charles Makasi Uganda An Ops Manager is by virtue of title and agent of transformation because he does the planing, controlling, coordinating and above all decision making on inputs, processes and outputs
      2014-11-27 10:11:17
Loading Menu