Sign-up today to join over 4 million learners already on ALISON:

ALISON: Diploma in Operations Management

Comments about Module 1: What is Operations Management? - Manufacturing and Services Organisations

The comment must be about:
- Module: Module 1: What is Operations Management?
- Topic: Manufacturing and Services Organisations
Please note: Comments are not reviewed by ALISON Support staff. For technical support, please contact

Latest Comments

  • Dave Tairi Australia Both type of organizations face similar operational problems. *Both must obtain suitable and sufficient materials to be used in the production process. *Both should be concerned with both the quality of their end products.
    2015-01-29 05:01:43

  • Vulindlela, Crispen Ncube Zimbabwe Manufacturing and Service Op defer but when it comes to man-power, they both require working teams to achieve the end product or services.
    2015-01-26 10:01:39

  • Opeyemi Ogungbile Nigeria Manufacturing and service organization are not in the same line of production but both engage the services of a labour, capital, entrepreneur, and land but they both engage different operation management pattern in the actualization of their organization goals and objectives.
    2015-01-25 09:01:44

  • Opeyemi Ogungbile Nigeria Manufacturing and Service Organization are not in the same line of production but are face with the same kind of challenges in the real sense of planning, controlling, coordinating, budgeting, staffing etc and also that they both the service of component such as material, labor, capital etc and at last the end component of their line of production whether is going to add value to the organization in a sense of quality of the product and their productive level.
    2015-01-24 22:01:02

  • Uduak Urua Nigeria Easy to understand.
    2015-01-24 18:01:37

  • Jolanda Blaauw Canada Both manufacturing and service organizations should consider scheduling tasks, productivity, quality and sufficient materials for the end product(s).
    2015-01-21 03:01:21

  • Faris Almalki United Kingdom is a collection of technologies and methods used to define how products are to be manufactured. MPM differs from ERP/MRP which is used to plan the ordering of materials and other resources, set manufacturing schedules, and compile cost data.
    2015-01-20 20:01:15

  • Anniebel Karnga Liberia Manufacturing or Servicing organization both must be able to utilize the appropriate human,material,technological capacities within suitable period in order to achieve effective output.
    2015-01-20 16:01:42

  • Shawn Haynes United States of America there is a fine line between the two types
    2015-01-16 04:01:20

  • Chijioke Nwagbolu Nigeria Operations in both manufacturing and service providing organisations are quiet similar but yet completely different. manufacturing is backed up with tangible results while servicing isnt but yet all is to make sure that the end product and customers are satisfied. with the help of adherence to standard operating procedures irrespective of which (manufacturing or services organisations.).
    2015-01-15 14:01:57

  • Hayes Nanduba Zambia How can it help to productivity in manufacturing organisation?
    2015-01-14 18:01:18

  • Hayes Nanduba Zambia Operations management is important in manufacturing and service organisation because it bring all the processes together to complete the system.
    2015-01-14 18:01:32

  • Hayes Nanduba Zambia operations management is important to effectiveness of an organisation
    2015-01-14 18:01:37

  • Hayes Nanduba Zambia what is the difference between manufacturing and services organisations
    2015-01-14 18:01:37

  • Angela Fedele United States of America Manufacturing Organization is one that produces a physical product or good, whereas a Service Organization is one the provides or produces a non-physical output.
    2015-01-11 23:01:01

  • Franklin Kofi Essel Ghana There is a positive risk of involving a customer directly in your production process because you can quickly spot his disinterest and make expedient arrangements to conform to his expectations but manufactured goods mostly are accessed on delivery points to the customer which can suffer rejections. This means manufacturing company must take building quality system into their processes and products more serious than the service organization.
    2015-01-10 00:01:12

  • Kunle Popoola South Africa The challenges of customers satisfaction are particular to both operations management and manufacturing organization. Either tangible or intangible, its clear that production must have quality as the end products
    2015-01-08 17:01:00

  • José A Núñez Jiménez Costa Rica the customer of a service organisation is directly involved in the production process end products of a manufacturing organisation may be stored or held as inventory SIMILAR Materials, Scheduling tasks, Quality
    2015-01-02 05:01:51

    • Gueli Kevin-tanguy Gohi Cote D'Ivoire Yes the customer of a service organisation is directly involved in the production process end products of a manufacturing organisation because we have to provide to the customer what they want that why they are directly involved in the production.
      2015-01-06 11:01:54
  • james walker United Kingdom Understanding the clients needs and expectations
    2014-12-31 00:12:53

    • Gueli Kevin-tanguy Gohi Cote D'Ivoire Excellent customer service and high customer satisfaction must start with understanding customer expectations. You need to know who your customers are and what they want. Customer expectations set the bar for customer satisfaction which also affects repurchase decisions and customer loyalty. If a customer feels like you did not deliver a service that was expected, they won’t come back and buy from you again. On the flip-side, if you deliver a service that exceeds customer expectations, you can bet they will come back to buy again, and tell all their friends about the experience.
      2015-01-06 11:01:21
  • Natasha Small South Africa The understanding of what is requered and requested - targets
    2014-12-29 14:12:47

    • Gueli Kevin-tanguy Gohi Cote D'Ivoire The understanding is required and requested by the way without the understanding employees or organisation can be agree with customers, lead of communication between them.
      2015-01-06 12:01:50
Loading Menu