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ALISON: Customer Service Training

Questions & Answers about Introduction to Customer Service - Introduction to Customer Service

The Question must be about:
- Module: Introduction to Customer Service
- Topic: Introduction to Customer Service

Latest Questions

  • Tychelle Jones United States of America what are characteristics of customer service?
    2014-09-17 18:09:27

  • Oluwatosin Adelegan Nigeria what is customer service?
    2014-09-17 08:09:49

  • Adeniyi Kayode Isaac Nigeria Who are the customers?
    2014-09-15 18:09:55

  • el atrache ahmed Morocco What is customer service?
    2014-09-14 15:09:43

  • Ted Fujikawa United States of America How do we greet customers?
    2014-09-13 08:09:41

  • liz howatson Cyprus How to make a good customer service
    2014-09-12 18:09:45

  • liz howatson Cyprus What is the most important thing to be a good customer service
    2014-09-12 18:09:34

  • Mirian Uchenna Ukonze Nigeria Is a good customer service agent expected to go the extra mile in other to satisfy the cusomer/client?
    2014-09-08 22:09:12

    • Adeniyi Kayode Isaac Nigeria Yes. Because c.s rep is the coy itself
      2014-09-15 18:09:11
  • Telza Fynn Ghana How satisfied should a customer be?
    2014-09-08 21:09:16

    • Mirian Uchenna Ukonze Nigeria A customer should be satisfied when all the challenges he/she experienced in a product or service is looked upon ,carefully resolved without any loop hole, or A customer buys a product and he /she enjoys the benefits the product tends to offer and he/she goes back to purchase the same products over again .
      2014-09-08 22:09:13
  • Dawn Jenkins United Kingdom This site isn't working. my modules stay on red! can anyone help?
    2014-09-05 17:09:36

  • BRANDEE HEBBRING United States of America What is a good quality to personally have for a customer service position?
    2014-09-05 16:09:39

    • Mirian Uchenna Ukonze Nigeria listening skills, emphaty,fairness,control,information over rall Customer Service= Accountabilty +Delivery
      2014-09-08 22:09:14
    • Celine Amanze Ghana A good customer service assistant has to be a good listener and friendly .
      2014-09-06 22:09:52
  • CHANTINA MCNAIR United States of America Does this course speak or is it just reading?
    2014-09-04 19:09:44

  • Mercy Enodien Nigeria what are the qualities of a good customer service officer
    2014-09-02 14:09:15

    • Mirian Uchenna Ukonze Nigeria friendliness,listening skills, ability to show empathy, fairness, control, information
      2014-09-08 22:09:25
    • BRANDEE HEBBRING United States of America To have a good personality and need to treat the customers the way you want someone else to treat you.
      2014-09-05 16:09:29
  • Ronald Flood United States of America define customer service?
    2014-08-30 19:08:24

    • Mirian Uchenna Ukonze Nigeria Customer service means providing a quality products or service that satifies the needs/wants of a customer and ensures the customers goes home happy not only happy but comes back .
      2014-09-08 22:09:18
    • Mercy Enodien Nigeria customer service is the quality service one renders to satisfy a customer
      2014-09-02 13:09:51
  • Ebunoluwa Omoloba Nigeria What is customer service training all about
    2014-08-28 20:08:02

    • Mercy Enodien Nigeria customer service training is basically to equip us with the right tools to handle problems of clients and customers
      2014-09-02 14:09:09
  • aramide onifade Nigeria what is customer service all about
    2014-08-28 12:08:50

    • Mirian Uchenna Ukonze Nigeria Customer service means providing a quality products or service that satifies the needs/wants of a customer and ensures the customers goes home happy not only happy but comes back
      2014-09-08 22:09:55
  • Alice Brown United States of America I have no questions, I'm still in the red even though I read through the whole part of this, can someone tell me why?
    2014-08-27 15:08:37

  • judith ikenwilo Nigeria HOW CAN AN EMPLOYEE HANDLE THE FACT THAT A SUPERVISOR DOES NOT GIVE FEEDBACK RELATING TO HIS/HER DUTIES?
    2014-08-27 13:08:50

  • Gbemisola Folorunso Nigeria I cannot find any note to study under the introduction of this course
    2014-08-27 12:08:38

  • Prince Frank Ngwesse Cameroon how do you see the progress of this course bcus i study and i still have red on my study barr
    2014-08-27 10:08:16

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