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ALISON: Diploma in Project Management

Comments about Project management documentation - Documentation for different users

The comment must be about:
- Module: Project management documentation
- Topic: Documentation for different users

Latest Comments

  • Ralph Webster South Africa Specialist users, such as data entry operators or web developers depend upon the use of information systems in order to do their work. It is important to identify the user and their documentation requirements. Users are normally categorised by their level of knowledge of the operation of the system: Novice Need quick start guides, troubleshooting tips and user manuals that explain basic processes in detail Intermediate Need more detailed user manuals which assume some prior knowledge, troubleshooting guides and simple technical guides Expert Need manuals with explanation of complex or advanced features Or by their level of involvement with the system: Expert Support specialists, usually software or hardware technicians whose role is to maintain the system? Specialists These users depend on the use of information systems to do their work. They may include data entry operators, web developers and graphic designers. Adjunct People for whom information technology assists them in their work but is not essential. This group includes medical staff, teachers, accountants, lawyers and store managers. Incidentals Occasional users of an information system. Examples include a customer using a company's web-based product catalogue to order goods, accessing point-of-sale systems, or even interacting with an electronic switchboard with voicemail. When developing user documentation the level of knowledge and involvement should be considered. Documentation must be geared directly towards the needs of a particular user or group of users.
    2014-10-19 07:10:17

  • George Fragos Greece Which is the role of the IT manager in this case?
    2014-09-19 14:09:35

  • Onyemah Okpochini Nigeria should i say a help documentation attached to office tools is a sample of Documentation for different users?
    2014-09-18 07:09:56

  • ARIHO SIMPLISIO Uganda what about accountants?
    2014-08-20 11:08:11

  • Je Rouse United Kingdom Its good to have a range of information in different formats as it give people the opportunity to learn in a way that they fell comfortable with. what do others think?
    2014-08-07 16:08:57

    • Cynthia Tebogo Kesitilwe Botswana True,i think learning vids would really help a lot.
      2014-09-16 10:09:51
    • Yai Deng Yai South Sudan Exactly.
      2014-08-24 19:08:43
  • Samuel Kofi Odoi Ghana Does the documentation for different users used to tranfering data?
    2014-07-26 12:07:24

    • sop thierry Cameroon I also think so!
      2014-10-14 15:10:48
    • Yai Deng Yai South Sudan I think so.
      2014-08-24 19:08:15
    • Gurusubrahmaniyan Srisankar India No it is for end users
      2014-07-28 04:07:35
  • Vikram Vasant Rotkar United Kingdom What are the ways to deliver high knowledge information in a simpler way?
    2014-07-21 17:07:07

    • Assel Satpayeva Kazakhstan firstly, to structure it logically. a sequential way helps to understand and remember.
      2014-10-22 07:10:48
    • Yai Deng Yai South Sudan On electronic one to specific users who might be expert.
      2014-08-24 19:08:29
    • Gurusubrahmaniyan Srisankar India Paper Documentation, User manuals, Digital documentation for one time users to experts
      2014-07-28 04:07:58
  • Jones Hanungu Munang'andu Zambia Documentation flow The paperwork that accompanies the flow of physical product is considered to be the documentation flow. A bill of lading is the contract between the shipper and carrier. A packing list is placed in each carton of assorted merchandise by the person packing it; and upon receipt the consignee verifies both the count of freight on the carrier's waybill and the packing list's entries for each carton. International shipments require many more documents. The typical number ranges from 6 to 10, but the number can climb to more than 50. For example, livestock must be accompanied by a veterinarian's inspection certificate. Documentation also links the shipment to payment for the product—a form of control necessary to ensure that goods are not shipped without regard to their being paid for. Electronic data interchange is often used in place of paper for the documentation process. Interplant movements During the production process a firm moves products between its various plants. A large automobile manufacturer might have several thousand suppliers feeding parts into 100 factories that assemble components that will be used by, say, 20 assembly lines. Flows must be controlled and altered to meet changing demands. The just-in-time (JIT) inventory replenishment system insists on small, accurate resupply deliveries to be made just as they are needed—no sooner and no later. Also, the components must be free of defects, because there is no batch of spare parts from which to pick a replacement. Inventories Stocks of goods or materials are inventories. They often are located at points where there is a change in the rate and unit of movement. A grain elevator might receive grain from local farmers at the rate of two or three truckloads a day during the harvest season and hold the grain until it is shipped out at the rate of several railcars a week over a six-month period. Inventories represent an investment that the owner hopes to sell. (Sometimes they represent an “involuntary” investment that occurs when goods are produced faster than they are sold.) There are costs associated with holding inventories, however, including interest on the money invested in the inventory, storage costs, and risks of deterioration, obsolescence, and shrinkage. A dealer holding this year's automobiles suffers a loss in inventory value when next year's models are announced, because the autos in the inventory are now “one year old” in the buyers' eyes. Inventory “shrinkage” is the term that acknowledges and measures the fact that most inventory records show more goods have entered an inventory than can be found. Many different classes of products are kept in a firm's inventory. They include company supplies, finished goods (made by the firm), packaging materials, labels, promotional materials (catalogs and samples), raw materials and components, resale goods (purchased from other firms for resale—e.g., a firm that manufactures vacuum cleaners may buy vacuum bags from an outside source), returned goods made by others, returned products made by the firm, s and waste to be disposed of, s and waste to be recycled, spare parts, traded-in goods of a competitor's brand, traded-in goods of one's own brand, and work-in-process goods. Inventory must be rotated, or “turned,” with new units replacing old ones. This is referred to as the FIFO (first in–first out) system. Storage and selling racks are often arranged so that the oldest item moves out first. Rotation is especially important in the food industry, where many items are perishable, and even packaged goods have expiration or “pull” dates on them because the manufacturer does not want them sold after a certain date. For products that might be traded internationally, there are additional inventory classifications: the country of origin, because import duties or charges sometimes vary by country of origin; countries where goods can be sold (e.g., some foreign automobiles cannot be sold in the United States because of emission control requirements); and the specific languages used on the product or package or in catalogs.
    2014-07-17 21:07:59

    • Gurusubrahmaniyan Srisankar India It is nice example
      2014-07-28 06:07:43
  • Jones Hanungu Munang'andu Zambia Documentation flow The paperwork that accompanies the flow of physical product is considered to be the documentation flow. A bill of lading is the contract between the shipper and carrier. A packing list is placed in each carton of assorted merchandise by the person packing it; and upon receipt the consignee verifies both the count of freight on the carrier's waybill and the packing list's entries for each carton. International shipments require many more documents. The typical number ranges from 6 to 10, but the number can climb to more than 50. For example, livestock must be accompanied by a veterinarian's inspection certificate. Documentation also links the shipment to payment for the product—a form of control necessary to ensure that goods are not shipped without regard to their being paid for. Electronic data interchange is often used in place of paper for the documentation process. Interplant movements During the production process a firm moves products between its various plants. A large automobile manufacturer might have several thousand suppliers feeding parts into 100 factories that assemble components that will be used by, say, 20 assembly lines. Flows must be controlled and altered to meet changing demands. The just-in-time (JIT) inventory replenishment system insists on small, accurate resupply deliveries to be made just as they are needed—no sooner and no later. Also, the components must be free of defects, because there is no batch of spare parts from which to pick a replacement. Inventories Stocks of goods or materials are inventories. They often are located at points where there is a change in the rate and unit of movement. A grain elevator might receive grain from local farmers at the rate of two or three truckloads a day during the harvest season and hold the grain until it is shipped out at the rate of several railcars a week over a six-month period. Inventories represent an investment that the owner hopes to sell. (Sometimes they represent an “involuntary” investment that occurs when goods are produced faster than they are sold.) There are costs associated with holding inventories, however, including interest on the money invested in the inventory, storage costs, and risks of deterioration, obsolescence, and shrinkage. A dealer holding this year's automobiles suffers a loss in inventory value when next year's models are announced, because the autos in the inventory are now “one year old” in the buyers' eyes. Inventory “shrinkage” is the term that acknowledges and measures the fact that most inventory records show more goods have entered an inventory than can be found. Many different classes of products are kept in a firm's inventory. They include company supplies, finished goods (made by the firm), packaging materials, labels, promotional materials (catalogs and samples), raw materials and components, resale goods (purchased from other firms for resale—e.g., a firm that manufactures vacuum cleaners may buy vacuum bags from an outside source), returned goods made by others, returned products made by the firm, s and waste to be disposed of, s and waste to be recycled, spare parts, traded-in goods of a competitor's brand, traded-in goods of one's own brand, and work-in-process goods. Inventory must be rotated, or “turned,” with new units replacing old ones. This is referred to as the FIFO (first in–first out) system. Storage and selling racks are often arranged so that the oldest item moves out first. Rotation is especially important in the food industry, where many items are perishable, and even packaged goods have expiration or “pull” dates on them because the manufacturer does not want them sold after a certain date. For products that might be traded internationally, there are additional inventory classifications: the country of origin, because import duties or charges sometimes vary by country of origin; countries where goods can be sold (e.g., some foreign automobiles cannot be sold in the United States because of emission control requirements); and the specific languages used on the product or package or in catalogs.
    2014-07-17 21:07:37

    • Gurusubrahmaniyan Srisankar India Nice as it starts from documentation stage to inventory stage explanation of diff. goods.
      2014-07-28 06:07:17
  • Jones Hanungu Munang'andu Zambia Documentation flow The paperwork that accompanies the flow of physical product is considered to be the documentation flow. A bill of lading is the contract between the shipper and carrier. A packing list is placed in each carton of assorted merchandise by the person packing it; and upon receipt the consignee verifies both the count of freight on the carrier's waybill and the packing list's entries for each carton. International shipments require many more documents. The typical number ranges from 6 to 10, but the number can climb to more than 50. For example, livestock must be accompanied by a veterinarian's inspection certificate. Documentation also links the shipment to payment for the product—a form of control necessary to ensure that goods are not shipped without regard to their being paid for. Electronic data interchange is often used in place of paper for the documentation process. Interplant movements During the production process a firm moves products between its various plants. A large automobile manufacturer might have several thousand suppliers feeding parts into 100 factories that assemble components that will be used by, say, 20 assembly lines. Flows must be controlled and altered to meet changing demands. The just-in-time (JIT) inventory replenishment system insists on small, accurate resupply deliveries to be made just as they are needed—no sooner and no later. Also, the components must be free of defects, because there is no batch of spare parts from which to pick a replacement. Inventories Stocks of goods or materials are inventories. They often are located at points where there is a change in the rate and unit of movement. A grain elevator might receive grain from local farmers at the rate of two or three truckloads a day during the harvest season and hold the grain until it is shipped out at the rate of several railcars a week over a six-month period. Inventories represent an investment that the owner hopes to sell. (Sometimes they represent an “involuntary” investment that occurs when goods are produced faster than they are sold.) There are costs associated with holding inventories, however, including interest on the money invested in the inventory, storage costs, and risks of deterioration, obsolescence, and shrinkage. A dealer holding this year's automobiles suffers a loss in inventory value when next year's models are announced, because the autos in the inventory are now “one year old” in the buyers' eyes. Inventory “shrinkage” is the term that acknowledges and measures the fact that most inventory records show more goods have entered an inventory than can be found. Many different classes of products are kept in a firm's inventory. They include company supplies, finished goods (made by the firm), packaging materials, labels, promotional materials (catalogs and samples), raw materials and components, resale goods (purchased from other firms for resale—e.g., a firm that manufactures vacuum cleaners may buy vacuum bags from an outside source), returned goods made by others, returned products made by the firm, s and waste to be disposed of, s and waste to be recycled, spare parts, traded-in goods of a competitor's brand, traded-in goods of one's own brand, and work-in-process goods. Inventory must be rotated, or “turned,” with new units replacing old ones. This is referred to as the FIFO (first in–first out) system. Storage and selling racks are often arranged so that the oldest item moves out first. Rotation is especially important in the food industry, where many items are perishable, and even packaged goods have expiration or “pull” dates on them because the manufacturer does not want them sold after a certain date. For products that might be traded internationally, there are additional inventory classifications: the country of origin, because import duties or charges sometimes vary by country of origin; countries where goods can be sold (e.g., some foreign automobiles cannot be sold in the United States because of emission control requirements); and the specific languages used on the product or package or in catalogs.
    2014-07-17 21:07:18

  • Satu Korhonen Finland What are the levels of knowledge and involvement?
    2014-06-24 18:06:59

    • Yai Deng Yai South Sudan They varied depending on users concern.
      2014-08-24 20:08:30
    • Gurusubrahmaniyan Srisankar India customer, programmer, expert, specialists are having knowledge from beginners to detailed system administration procedures.
      2014-07-28 06:07:52
  • ODAFE PATRICK OHWOJERO Nigeria an expert that's involve wouldn't that give him or her the knowledge to know every aspect of the system
    2014-06-24 09:06:17

    • Yai Deng Yai South Sudan I think so.
      2014-08-24 20:08:06
    • Gurusubrahmaniyan Srisankar India yes
      2014-07-28 06:07:30
    • Satu Korhonen Finland Most likely.
      2014-06-24 18:06:20
  • Reza Abbasi Iran what the user depends operation of the classification system?
    2014-06-22 15:06:39

    • Yai Deng Yai South Sudan On skills and knowledge.
      2014-08-24 20:08:42
  • Reza Abbasi Iran what the user depends operation of the classification system?
    2014-06-19 22:06:13

  • Parhalad Saini India what is the work of Specialist users?
    2014-06-17 10:06:29

    • Yai Deng Yai South Sudan They direct and guide others.
      2014-08-24 20:08:15
    • ODAFE PATRICK OHWOJERO Nigeria These users depend on the use of information systems to do their work. They may include data entry operators, web developers and graphic designers.
      2014-06-24 09:06:23
    • ojo taiwo Nigeria literarily, a specialist user is someone who has an in depth knowledge on the use of a document or application
      2014-06-20 11:06:28
    • Reza Abbasi Iran Depending on your knowledge of the users
      2014-06-19 22:06:52
    • Johnny Kwame Hammond Ghana Specialist users depend on the use of information systems to do their work
      2014-06-18 12:06:04
  • Annette Weizbauer Germany What are the two categories useres are categorised in?
    2014-06-14 10:06:30

    • Yai Deng Yai South Sudan Beginners and specialist.
      2014-08-24 20:08:37
    • ODAFE PATRICK OHWOJERO Nigeria knowledge and involvement
      2014-06-24 09:06:41
    • ojo taiwo Nigeria knowledge of the document and level of involvement
      2014-06-20 11:06:43
    • Reza Abbasi Iran level of knowledge of the operation of the system and level of involvement with the system and other
      2014-06-19 22:06:44
    • Parhalad Saini India 1. level of knowledge of the operation of the system 2. level of involvement with the system
      2014-06-17 10:06:22
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