Types of documentation
System and technical documentation
Paper based documentation
Documentation for different users
Information Technology - Documentation Documentation Problems arose for network administrator Phil Wales when setting up a new networked information system for 3RRR. Part of the problem for Wales arose because he didn't have any previous documentation to show him how the studio network had been set up. Letch explains the importance of documentation in this video. Documentation is essential for the success of any information system. Documentation provides anyone who interacts with a particular system an overview of the system capabilities and its software. It may also include specific procedures which must be followed or be used to provide training or reference material. Application and information systems can fail to meet their full potential if there is inadequate documentation to support them. Without good documentation users may flounder and the efficiency gains expected from a new system will never be realised.