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Customer Service - Free Online Courses


Diploma in Customer Service
Connexions

Diploma in Customer Service

Providing excellent customer service is essential to the long term viability of every business. This free online Diploma course introduces the fundamental elements of customer service and explains ho..
Students: 56,853 Start This Course
Customer Service Training
Connexions

Customer Service Training

Good customer service is of vital importance for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply pu..

Students: 38,924 Start This Course

Staying Close to the Customer
Stanford

Staying Close to the Customer

Yahoo is a very popular Web site but, with strong competition for products and services coming from others like Google and Facebook, Yahoo as an organisation faces severe challenges in being more com..
Students: 3,016 Start This Course
Understanding Your Customers to Drive Sales
Stanford

Understanding Your Customers to Drive Sales

Tien Tzuo is Chief Strategy Officer with Salesforce.com, and in this free online course he discusses why businesses must move their marketing strategy away from direct-marketing campaigns to online m..
Students: 6,085 Start This Course

Free Online Customer Service Courses