Help & Support

ALISON Help / Contact Us
Before contacting us, we suggest searching for an answer to your question in our knowledgebase system. It's easy, quick, and very helpful. If you can't find the answer, complete the contact form below.

Contact Us

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(Address of the page where you encountered the issue)
* Question / Comment:
Note: Please mention your ALISON ID number, correct email address, and an alternative email, if any. Describe the issue in as much detail as you can to enable us to assist you quickly and efficiently.


- Problem: I can't log in to ALISON.
- Detail: When I try to log in, there is an error message that says: wrong password in the following link (mention the link), my email address is

Write the characters in the image above exactly as you see it (Case Sensitive)

If you would prefer to phone us, please dial:

Ireland: +353-91-680-103

UK: +44-207-990-8508

US: +1-202-403-3223

Note: You must quote your ALISON ID number when contacting us by phone (this can be found on your profile page)

Or to find our address and other information, view our Contact Information Page