Help & Support

Help Topics

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  1. I failed an assessment. Can I continue with the course? Is is possible to repeat an assessment? To register an assessment as completed you must get a score of 80% or higher. You can repeat an assessment. To do this, you can first study the...
  2. I spent several hours studying the course, but the recorded time is much shorter than this. Why is this? The recorded time in your account is only the time spent studying lesson topics 1 - 4. The time spent reading extra resources, posting to forums,...
  3. What course qualifies a teacher for EPV days? The HSA course that entitles teachers to EPV days will not be running in 2013.
  4. Why aren't the green tick symbols appearing next to the course topic as I continue through the course? If the green ticks next to your course topics are not updating as you go along, please be patient. The ticks update correctly but they need time, due...
Showing: 1-4 of 4