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Help Topics

  1. How does certification work? How do I earn a certificate? To fully complete a course, you must study all sections of the course (100% progress and a green tick beside each...
  2. Are ALISON certificates recognised? FACT: Over 156,000 learners have been certified around the world in 2014. ALISON Certificates are becoming well known and trusted by many employers...
  3. What is a certificate Pin code? ALISON Certificates Pin code is a personal code that is added to protect your privacy and only allows people approved by you to see and validate your...

Help Topics

  1. How can I track my order? You can use the following websites to track your order:   Once your order has entered the destination country, you can track...
  2. Why am I seeing a database maintenance message? From time to time, our IT team will be editing information and a database maintenance message will appear. The message should only appear for a...
  3. How can I get rid of an error message? If you are receiving an error message such as parse, fatal or syntax error, it is likely that some changes are being made to our site by our IT...