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Help Topics

  1. How does certification work? How do I earn a certificate? To fully complete a course, you must study all sections of the course (100% progress and a green tick beside each...
  2. Are ALISON certificates recognised? FACT: Over 300,000 ALISON certificates have been ordered/downloaded around the world in 2013. ALISON Certificates are becoming well known and trusted...
  3. What is a certificate Pin code? ALISON Certificates Pin code is a personal code that is added to protect your privacy and only allows people approved by you to see and validate your...

Help Topics

  1. Why am I seeing a database maintenance message? From time to time, our IT team will be editing information and a database maintenance message will appear. The message should only appear for a...
  2. How can I get rid of an error message? If you are receiving an error message such as parse, fatal or syntax error, it is likely that some changes are being made to our site by our IT...
  3. Sample Framed Diploma Parchment If you purchase a framed diploma parchment, it will be shipped to your address. A transcript will also be included with your order. The...