Tasks that best describe the role:

Project Management, Customer Service, Sales Development.

Key Skills and Experience Required:

• You are a professional customer service agent with expertise gained from working as a self–starter.
• You are personable, have a sales development approach to business and can manage clients’ needs from a remote location.
• You have fast Internet access, and ideally you’ve worked with a large Internet or e-learning organization and understand the opportunity (and challenges) of growing an online community.
• You have the drive and desire to succeed in building an active network of AET Managers that can deliver free online learning and IT skills worldwide
• You have excellent interpersonal, analytical, written and verbal communication skills.
  
• You can expertly use word processors, spreadsheets, e-mail, presentation software, database programs, contact management (SalesForce an advantage), broadcast e-mail, database marketing and e-commerce tools.
  
• You are fluent in English.
  

Primary Responsibilities:

• Deliver the ALISON Educating Together Programme as developed.
• Communicate the programme objectives to the AET Managers and work with them to establish learning groups and increase learner numbers in these groups.
• Liaise directly via e-mail and VOIP (Skype) phone calls with individual AET Managers worldwide, ensuring that they are fully aware of what the programme can deliver for learners in their local community.
• Establish and deliver on income potential with AET Managers as described in the AET Programme and support the Managers in their and your success.
• Assist AET Managers in developing marketing initiatives in their locality, filtering and feeding best practice ideas back to ALISON to develop the programme further.
• Report regularly on programme engagement and results to the ALISON ET Management team.
  

Background – ALISON Educating Together Programme

ALISON Educating Together (AET) is an IT skills programme designed to allow libraries, colleges, schools, or any organization with a network of computers available to it to earn income while helping to promote basic IT skills training. The programme makes IT training accessible to all learners in local communities, regardless of personal income or existing skill levels.

The AET programme makes available to third-party training organizations a suite of high-quality interactive IT skills courseware and a complementary online learner management system, all completely free. The participating organizations benefit by being able to generate income from the programme which will help them to sustain their own programmes promoting IT literacy in their locality. AET organizations are allowed to charge a nominal fee for the learning service, which they are entitled to keep in full. AET programme partners will also share equally in income resulting from the provision of official co-branded parchment certificates, or ALISON graduate merchandise such as T-shirts or Hoodies.

The IT skills certification provided is the complete learning content of ALISON ABC IT which covers basic computing concepts, desktop applications and practical IT skills such as touch typing.

Through the AET programme, ALISON offers a highly cost-efficient way to raise basic IT skills and awareness among all demographics. Also through AET, ALISON offers the opportunity for learning centres to co-brand certificates and merchandise through their engagement in the programme, popularizing local learning and breaking down the ‘digital divide’.

Location: Any (Online)

A competitive project commission and benefits package commensurate with the position is on offer to the right candidate. ALISON invites candidates for the programme position from any location worldwide.

Application Process:

To apply, please send your c.v. or résumé and a cover letter explaining why you are the right person for this position to: careers@alison.com. Your cover letter should indicate that you have reviewed our website and courses, and that you have an understanding of the type of organization we are and what we are trying to achieve. Please include the position applied for in the subject field of your e-mail. Thank you.