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Preparing to Manage - Skills and Practices


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Course Features

Video

None

Audio

None

Animation

None

Equivalent to FETAC

Level 5

Equivalent to QCF (UK)

Level 3

Language

EN

Publisher

Connexions

Rating

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Learning Outcome


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Comments & Reviews

  • Tumakwezi Sayi Tanzania I expect to be able to improve my management skills and be able to improve in managing relationship with customers as I deal with them everyday. 2014-03-28 07:03:15
  • Robert Rassam Lebanon Course Module: Module 5: Managing the Information systems Course Topic: Five Forces Model Comment: Very clear and interactive course full of knowledge> Thanks Alison for sharing! 2014-03-22 15:03:07
  • Denise Cherry United States of America Course Module: Module 1: What is Management? Course Topic: The Roles of a Manager Comment: This is excellent course. Very easy to understand and informative with lots of Opportunity for advancement. Thanks, Denise c 2013-08-24 14:08:52
  • Mpundu Derrick Burundi Course Module: Module 1: What is Management? Course Topic: Demands, Constraints and Choices Comment: it is interesting , thanks Alison. 2013-08-05 13:08:58
  • Rita Hadebe Botswana Course Module: Module 1: What is Management?Course Topic: Demands, Constraints and ChoicesComment: Very interesting 2013-05-12 16:05:47
  • Rita Hadebe Botswana Course Module: Module 1: What is Management?Course Topic: What Do Managers Actually Do?Comment: A manager aligns the organisation vision and goals to the performance of his people. 2013-05-10 21:05:48
  • Ariami Ahmad Qatar Course Module: Module 2: Managerial Characteristics and Skills
    Course Topic: Characteristics of an Effective Manager
    Comment: Interesting to learnt the complexity of the management skills required, not only on the technical skills but a complete set of technical, human, conceptual and politics as well 2013-02-19 10:02:56
  • Ariami Ahmad Qatar Course Module: Module 1: What is Management?
    Course Topic: What Do Managers Actually Do?
    Comment: Interesting to know that a new manager would be frustrating with the facts that they would need to tend to day to day task or urgent task instead of focusing on more major task like planning, organizing, leading, coordinating and controlling. And how contradict is the world of management. 2013-02-18 16:02:49
  • Julia Johanning United States of America Course Module: Module 1: What is Management?
    Course Topic: Demands, Constraints and Choices
    Comment: my comments on this course are: very detailed in information. i was amazed at the well defined breakdown of what a manager means. 2013-01-13 15:01:11
  • Kimberley Canaii Saint Lucia Course Module: Module 1: What is Management?
    Course Topic: The Roles of a Manager
    Comment: This is my answer to the activity. Managing is one of the most important tasks in every business. Sometimes entrepreneurs are in the same time managers. There are plenty of tasks that managers must implement in everyday work activities that must bring effectiveness and efficiency in the business or organizational life. Three of the managerial tasks that occupied most of my time are motivating, negotiating and delegating. These roles can be matched in the following way: motivator- figurehead; negotiating-negotiator, and delegating-leader. Roles that I do not perform include but are not limited to: liaison, monitor and resource allocator. I can use Mintzberg's 10 Management Roles model as a frame of reference when I’m thinking about developing my own skills and knowledge. This includes developing the skills necessary in areas that I consciously or unconsciously shy away from. First, I will examine how much time I currently spend on each role, by asking questions such as these: Do I spend most of my day leading? Managing conflict? Disseminating information? This will help me decide which areas to work on first. Next, I will get a piece of paper and write out all ten roles. Score myself from 1-5 on each one, with 1 being "Very skilled" to 5 being "Not skilled at all." Once I've identified my weak areas, I will find the necessary resources to start improving my abilities in each role. Other changes I will make will include formation of a conflict management team, thus bringing other persons into the picture to help me get more time to spend doing other important matters for the business. I might also bring in motivational speakers to talk to the employees on a regular basis. There is an idea called the Take-A-Five strategy where teams in an organization (widely used in the Education system for Professional Learning Development) can take five minute breaks and discuss or talk to each other what is going wrong and how things can be made better. This time can also be used as a time for various teams of employees to get together and provide snippets of motivational thoughts to each other. The delegation of responsibility can also provide other persons in the organization with an opportunity to help out with tasks. When this is done employees feel that their contribution is appreciated and that they are an important part of the success of the organization. Everyone in the organization will be affected by the changes. To some it may be extra work and they may need to be trained over time, but to some they may already possess the skill and would not need any further training. Consultation would be needed only in cases where extra or new training would be necessary. In the case of conflict management, the staff on that committee may need some refresher courses or may need to be trained in handling conflicts professionally. However, if the resource is available within the company then it should be used before looking elsewhere for help. 2012-12-13 20:12:50
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Preparing to Manage - Skills and Practices

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