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Customer Service Training

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Course Features







Equivalent to FETAC

Level 5

Equivalent to QCF (UK)

Level 3






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Learning Outcome


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Comments & Reviews

  • Jacque Robertson-Smith United States of America Great overview of basic customer service. Thanks! 2014-11-24 21:11:15
  • Karina Allan United Kingdom Found this very helpful 2014-11-24 16:11:25
  • Aaron Hochman United States of America Good lesson I which all companies would use this in the training of their customer service reps. Maybe these company would have the QA specialists a lot less busy and few angry customers. 2014-11-21 18:11:07
  • Donna Scott United States of America Very informative. Thank you very much. Donna 2014-11-21 08:11:19
  • Tina Sconyers United States of America This course is very informative and helpful to me in my most current job. 2014-11-20 16:11:37
  • Shannon Wykes United Kingdom good basic knowledge for customer service 2014-11-19 21:11:01
  • Avril Jerusha Simeon South Africa Excellent Course. Very insightful 2014-11-18 09:11:10
  • Bri McPherson Australia Very simple. Helpful in getting to know what customer service is all about. 2014-11-18 08:11:21
  • PHIONA NAMAZZI Uganda An opportunity to get to know more about customer serivice 2014-11-17 07:11:57
  • Bridget Langston Conner United States of America I liked this course it was very helpful and gave good examples and good advice for companies. 2014-11-16 21:11:48
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Customer Service Training

Learn how to provide an effective professional service for customers

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