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Customer Service Training

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Course Features







Equivalent to FETAC

Level 5

Equivalent to QCF (UK)

Level 3






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Learning Outcome


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Comments & Reviews

  • Kevin Preston United Kingdom Very useful providing sensible and relevant information 2014-08-24 07:08:03
  • Robin Grimes Guyana It was well presented, I am much more informed and empowered to do my job and meet the need of my customers 2014-08-22 21:08:17
  • Janet Hambling United Kingdom I am hoping this course will improve my confidence as I have been out od work for some time, customer Service was my the job I enjoyed and excelled in. I particularly enjoy meeting new and existing customers and being able to met their needs and expectations, also being able to introduce new ideas and products. 2014-08-22 08:08:22
  • Derbhla Kelly Ireland I found this course quite helpful and sufficient in applying good customer service. 2014-08-20 12:08:17
  • Emitunbi Okeowo Nigeria The course create a gap between who has gone through the training process and who has not. 2014-08-18 12:08:53
  • Emitunbi Okeowo Nigeria The customer service centre is an essential part of an organisation,so the need for a good training in this respect can't be over gives the trainee edge 2014-08-18 12:08:51
  • Emitunbi Okeowo Nigeria The course serves as a basic knowledge for the trainee to learn and know about good human relation and organisation etiquette. 2014-08-18 12:08:24
  • Emitunbi Okeowo Nigeria This course makes whoever pass through it,to be upright in dealings with the organisation customers.the customer service point is the first point of call in any organisation,and it state if the client want to do business with the organisation,the way and manner in which the client was welcome and spoke to makes him or her want to spend another minute with the organisation.customer service training course is essential in an organisation. 2014-08-18 12:08:18
  • Odeshia Vance United States of America Smile at your customers, this is the key. 2014-08-17 21:08:02
  • Odeshia Vance United States of America My opinion about Customer Service is always being nice to customers, helping customers, being able to answer questions. 2014-08-17 21:08:18
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Customer Service Training

Learn how to provide an effective professional service for customers

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